・PAYMENT

Credit card only
The following cards are accepted.

VISA / MASTER / JCB / AMEX
When you place an order, after you have entered all of your information, please enter the necessary information on the credit card payment processing screen.
All of your important credit card information will be encrypted before transmission.

・SHIPPING

1. Shipping Charges

The shipping cost will differ depending on the items in your cart.
Shipping Charges are decided based on EMS rates.

2. Custom duty

Duty is not included in the total price at the time of settlement.
Products will be shipped under DDU (duty unpaid) conditions. When products go through customs, duty and import tax may be levied depending on the destination country.
Please understand that the amount of duty will be decided when products go through customs.
If duty and/or import tax is imposed, you will be asked to pay it when the products are delivered.
For details, please inquire at your local customs authorities.

3. Delivery company

Japan Post[EMS]

4. About delivery

Please allow extra time for product delivery.
Delivery date cannot be specified.
Please note that items may not be available due to shared inventory with our store.
Shipping services are available only on weekdays Japan time.

5. About gift wrapping

There is no gift wrapping service.

・RETURNS AND EXCHANGES

We generally DO NOT accept returns or exchanges of ordered items.
Please consider carefully before placing your order.
Just in case, if you wish to return a defective product due to scratches, stains, etc.、
Please inquire at pansunkakke@gmail.com within 3 days after receiving the product.

・STOCK

We do our best to display inventory on this web site in real time, but due to a time lag caused by a rush of orders, there may be a slight delay in updating inventory, However, due to a time lag caused by a rush of orders, there may be a slight delay in updating the inventory.
In this case, you will be notified by our staff that the item is sold out even after you have completed your order. Please understand this in advance.

・STATEMENT OF DELIVERIES

We will enclose a statement of your purchase delivery.

・COPYRIGHTS

Copyrights, trademarks, and other intellectual property rights and portrait rights contained in the contents and information on this site belong to the Company or third parties who have provided such information to the Company. Any use beyond the scope of personal use stipulated in the Copyright Act without the permission of the rights holder is prohibited.

・DISCLAIMERS

The contents and information provided by this site may lose their certainty due to the passage of time or other reasons, for which we assume no responsibility.
We shall not be liable for any loss incurred due to inability to use this site.
Please note that the content of this website is subject to change or discontinuation without notice.